Frequently Asked Questions
Everything you need to know about shopping with Gläs.
What is the typical shipping timeframe?
We offer standard shipping which typically arrives within 5-7 business days. Express shipping options are available at checkout for delivery within 2-3 business days.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please visit our returns portal to initiate a domestic return label.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Gläs accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled polyesters in over 80% of our seasonal collections.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.